To ensure optimal security and access to all features in our online banking product, we recommend using one of the following browsers:
- Internet Explorer 11.x - download now
- Google Chrome - download now
- Mozilla Firefox - download now
- Safari 5.x - download now
How do I tell if the site I am on is secure?
Once you get to the site, the Web address will begin with https: ("s" for secure).
The locked padlock at the bottom of the window will confirm the site's increased security. For more details about the encryption status of the page when it was received, click the lock icon.
Important: The lock icon only describes the encryption status of the page while your computer was receiving it.
At the First National Bank of Sparta, your privacy and personal security is important to us. As such, the First National Bank of Sparta will under no circumstances contact customers on an unsolicited basis and ask the customer to verify his or her online banking credentials. If you receive communication requesting this information, it is asked that you contact us at 618-443-2187 immediately.
All transmissions between your computer and our computer network are encrypted using industry standard protocols. In order to access your account information and to transact business using our Online Banking system, you must have both and NetTeller ID and Password.
NetTeller ID’s and Passwords
When using our Online Banking tools, you will be prompted to enter both your NetTeller ID and Password. For your protection, remember to choose NetTeller ID’s and Passwords that are not only easy to remember, but are also only known to you. We recommend that you never share them with anyone who claims to represent the First National Bank of Sparta, especially over the phone or via email. Do not use personally identifiable information (name, date of birth, etc.) as your NetTeller ID or Password if possible.
It is good practice to change your password frequently. It is also a good idea to use a combination of letters, numbers and “Special Characters” when you are creating and changing your password. To make sure these practices are effectively utilized, our system requires that passwords be changed at minimum every 180 days and that passwords contain both letters and numbers at all times.
You can change your password by logging into Online Banking and then select “Options” to change your password. If you forget your password you can reset it online using the “Reset Password” link after you entered your NetTeller ID.
You also play an important role in protecting your privacy and security. Protect the security of your NetTeller IDs and Passwords. If you believe someone else may have obtained your NetTeller ID and/or Password, please contact us immediately at 618-443-2187 or visit us during normal banking hours to change your password.
Online Banking Session Termination
For your security, we will terminate your secure online banking session for you after 15 minutes of inactivity. If your session is terminated you can simply return to the Home Page and login under the Internet Banking section of our website.
Remember to logoff after you have completed your banking activities. It is also recommended industry practice to close your browser after you have logged out and you should also periodically clear your browser history to make sure that your information is cleared from your browser’s memory.
It is strongly recommended that you do not use a public computer to transact Internet Banking Activities.